All payments are processed through third-party platforms, so we do not have the ability to directly deduct or refund any money. Below are directions for requesting a refund from these platforms.
Please note: Excessive refund requests can lead to your account being blocked, so please keep that in mind.
-If you purchased coins through Google, please check the following link (https://support.google.com/googleplay/answer/2479637) for more details because we can not refund you directly.
-If you purchased coins through Apple store, please check the following link (https://support.apple.com/en-us/HT204084) for more details because we can not refund you directly.
-If you purchased coins from the fast recharge link through our website, please report this transaction in your order history. Our relevant department will deal with it as soon as possible.